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This store has earned the following certifications.
Matsato Knives / Matsato Japanese
High-Carbon Stainless Steel Blade: This knife is made from high-quality stainless steel, ensuring it maintains its functionality for a long time. The steel contains 0.6-0.75% carbon, making it twice as hard as other knives in its class, which typically contain about 0.3% carbon.
Multi-Functional Knife: The gyutou knife is designed as a multipurpose tool for professional use. It can cut, dice, slice, chop, and even remove meat from bones. It features a HRC (Rockwell Hardness Scale) of 56-58, making it one of the toughest knives in its class.
Ergonomic Pakka Handle: To enhance its professional appeal and reduce fatigue, the knife's handle is made from Pakka, a material known for its comfort, strength, and stability. This ensures a comfortable grip even after prolonged use.
Ultra-sharp Edge: The edge of this knife is extremely sharp, making precise cuts a breeze. It remains sharp even after cutting tough meat or removing flesh from bones, thanks to the latest Japanese engineering.
Corrosion-Resistant Stainless Blade: The blade is also 16-18% chrome, providing a glossy finish that won't tarnish over time. These knives are perfect as Halloween, Christmas, wedding, or birthday gifts. We offer a hassle-free refund within 3 months and a lifetime warranty on all our knives.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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